Privacy Policy
of 97fbajee
At 97fbajee, protecting the personal information of our players across Bangladesh is a core commitment. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and what rights you hold over your information when you use our platform.
Section 1
Information We Collect
97fbajee collects personal data from players in Bangladesh through several channels: directly from you during registration and account use, automatically through your interactions with the platform, and occasionally from trusted third-party verification providers. The categories of data we collect are described below.
Registration and Identity Data
When you open a 97fbajee account, we collect your full legal name, date of birth, email address, mobile phone number, and preferred payment method (such as your bKash or Nagad wallet number). This information is required to create your account, verify your identity, and process financial transactions.
Identity Verification (KYC) Data
In compliance with Know Your Customer (KYC) requirements and to prevent fraud and underage gambling, 97fbajee may request copies of identity documents such as your National Identity Card (NID), passport, or other government-issued identification. We may also request proof of address and proof of payment method ownership. These documents are processed securely and stored only for the duration required by applicable law.
Financial Transaction Data
We record all deposits and withdrawals made through your 97fbajee account, including transaction amounts in Bangladeshi Taka (৳), transaction dates and times, and the payment method used (bKash, Nagad, Rocket, Upay, bank transfer, etc.). We do not store full payment card numbers or full mobile banking PINs — those remain protected within the respective payment provider's systems.
Technical and Usage Data
When you access 97fbajee, we automatically collect certain technical information, including your IP address, device type, operating system, browser type and version, referring URL, pages visited, session duration, and interaction logs. This data helps us maintain platform performance, diagnose technical issues, and improve the user experience for players in Dhaka, Chittagong, Sylhet, and across Bangladesh.
Communications Data
If you contact our support team via live chat or email, we retain records of those communications to provide consistent service, train support staff, and investigate any disputes or complaints.
Section 2
How We Use Your Data
97fbajee uses the personal data we collect from Bangladesh players for the following specific purposes. We process your data only where we have a legitimate legal basis to do so — whether that is the performance of our contract with you, compliance with a legal obligation, your consent, or our legitimate business interests.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Identity data, contact data | Contract performance |
| Processing deposits and withdrawals | Financial data, identity data | Contract performance |
| Identity verification (KYC / age check) | Identity documents, date of birth | Legal obligation |
| Fraud prevention and security monitoring | Technical data, financial data | Legitimate interest |
| Responsible gaming monitoring | Usage data, transaction data | Legal obligation / legitimate interest |
| Customer support and dispute resolution | Communications data, account data | Contract performance |
| Platform analytics and improvement | Technical data, usage data | Legitimate interest |
| Promotional communications (where opted in) | Contact data, preferences | Consent |
97fbajee does not use your personal data for automated individual decision-making that produces legal or similarly significant effects without human review. Where automated tools are used to flag accounts (for example, in fraud detection or responsible gaming monitoring), a member of our compliance team reviews any decision before action is taken against your account.
Marketing Communications
If you have opted in to receive promotional communications from 97fbajee, we may send you information about bonuses, seasonal promotions (such as Eid or BPL season offers), and new game launches. You may withdraw your consent to marketing communications at any time by contacting our support team at support@97fbajee or by updating your communication preferences in your account settings.
Section 3
Data Sharing & Disclosure
97fbajee does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for each purpose.
Payment Service Providers
To process your deposits and withdrawals, 97fbajee shares the minimum necessary transaction data with our payment partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, and Islami Bank. These providers process your payment data under their own privacy policies and are bound by contractual obligations to use your data only to complete your transactions.
Identity Verification Providers
97fbajee uses third-party KYC verification services to confirm the identity and age of players before they are permitted to make withdrawals. Your identity documents are shared with these providers solely for verification purposes. KYC providers are contractually bound to retain your data only for the period required and to protect it with appropriate security measures.
Game Content Providers
The games available on 97fbajee are delivered by third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game, limited session data (such as a player session token) may be shared with the relevant provider to deliver the game correctly. These providers do not receive your full personal profile or payment details.
Legal and Regulatory Disclosure
97fbajee may disclose your personal data to law enforcement authorities, regulatory bodies, or other competent authorities if required to do so by applicable law, court order, or legal process. We may also disclose data where we reasonably believe disclosure is necessary to protect the rights, property, or safety of 97fbajee, our players, or the public.
Business Transfers
In the event that 97fbajee undergoes a corporate restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that transaction. You will be notified via your registered email address if such a transfer materially affects your privacy rights.
Section 4
Cookies & Tracking Technologies
97fbajee uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and detect fraud. A cookie is a small text file placed on your device by our web server when you visit 97fbajee. Cookies do not contain executable code and cannot harm your device.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Maintain your login session, remember your language preference, and enable core platform functions. | Session / up to 30 days |
| Analytics | Measure page views, session durations, and feature usage to help us improve 97fbajee for Bangladesh players. | Up to 12 months |
| Fraud Prevention | Detect suspicious device patterns, multiple account attempts, and other anomalous behaviour. | Up to 12 months |
| Preference | Remember your game lobby display settings, notification preferences, and responsible gaming limit configurations. | Up to 6 months |
Managing Cookies
You may configure your browser to refuse all cookies, accept only certain types, or notify you when a cookie is set. Please note that disabling essential cookies will prevent 97fbajee from functioning correctly — you will not be able to log in or complete transactions if essential session cookies are blocked. Analytics and preference cookies can be disabled without affecting core functionality.
97fbajee also uses device fingerprinting technology as a supplementary fraud-prevention measure. Device fingerprinting collects technical attributes of your browser and device configuration (such as screen resolution, installed fonts, and time zone) to create a non-personally-identifiable device signature used exclusively for security purposes.
Section 5
Data Security Measures
97fbajee takes the security of your personal data seriously. We have implemented a layered set of technical, organisational, and procedural security measures designed to protect your data against unauthorised access, accidental loss, alteration, and disclosure.
- Transport Layer Security: All data transmitted between your browser or device and 97fbajee is encrypted using TLS (Transport Layer Security). Our platform requires HTTPS for all connections — plain HTTP is not accepted.
- Data Encryption at Rest: Sensitive player data, including identity documents submitted during KYC, is stored in encrypted form in our secure database infrastructure. Encryption keys are managed separately from the data they protect.
- Access Controls: Access to player personal data within 97fbajee is strictly limited to staff members who require it to perform their job functions. All access is logged and subject to periodic review.
- Two-Factor Authentication (2FA): Players are strongly encouraged to enable 2FA on their 97fbajee account for an additional layer of login security. Staff access to internal systems also requires multi-factor authentication.
- Intrusion Detection: 97fbajee operates continuous network monitoring and intrusion detection systems to identify and respond to security threats in real time.
- Third-Party Security Audits: Our platform infrastructure undergoes periodic independent security reviews to identify and remediate vulnerabilities before they can be exploited.
Despite these measures, no online platform can guarantee absolute security. If you have reason to believe your 97fbajee account or personal data has been compromised, please contact our support team immediately at support@97fbajee so we can take prompt action to secure your account.
Section 6
Data Retention
97fbajee retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The retention periods below describe our standard practices for the main categories of player data.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal / AML compliance |
| KYC identity documents | Duration of account + 5 years after closure | Legal obligation |
| Financial transaction records | Duration of account + 7 years after closure | Accounting and AML requirements |
| Support communications | 3 years from date of communication | Dispute resolution |
| Analytics / technical logs | Up to 13 months | Platform performance analysis |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent |
After the applicable retention period expires, 97fbajee securely deletes or anonymises your personal data so that it can no longer be associated with you as an individual. Anonymised, aggregated data (from which no individual can be identified) may be retained indefinitely for statistical and analytical purposes.
If you request deletion of your personal data before the end of a mandatory retention period, we will process your request to the extent permitted by law. We will inform you of any data that must be retained beyond your deletion request and the legal basis for doing so.
Section 7
Your Privacy Rights
As a player at 97fbajee, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team via live chat or at support@97fbajee. We will respond to all data rights requests within 30 days of receipt.
Right of Access
You have the right to request a copy of the personal data that 97fbajee holds about you. We will provide this in a clear, readable format. Identity verification may be required before we release personal data in response to an access request.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. You may also update certain personal details — such as your email address or phone number — directly within your account settings.
Right to Erasure
You may request that 97fbajee delete your personal data where it is no longer necessary for the purpose it was collected, where you have withdrawn consent (and no other legal basis applies), or where the data has been processed unlawfully. This right is subject to our legal retention obligations — we cannot delete data that we are required by law to keep.
Right to Restrict Processing
You may request that 97fbajee restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have contested is being verified, or while your objection to processing is being considered.
Right to Data Portability
Where processing is based on your consent or the performance of a contract, and is carried out by automated means, you have the right to receive a machine-readable copy of your personal data for transfer to another service provider.
Right to Object
You have the right to object to 97fbajee processing your personal data where that processing is based on our legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests. You have an unconditional right to object to processing of your data for direct marketing purposes.
Section 8
Changes to This Policy
97fbajee may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer to players in Bangladesh. When we make changes, the "Effective" date shown in the hero section at the top of this page will be updated accordingly.
For material changes — those that significantly affect how we collect, use, or share your personal data — 97fbajee will make reasonable efforts to notify registered players via their registered email address before the change comes into effect. Minor clarifications, formatting updates, or changes that do not substantively affect your privacy rights may be made without advance notice.
We encourage you to review this Privacy Policy periodically to stay informed about how 97fbajee protects your personal data. If you continue to use 97fbajee after a revised version of this policy is published, you are considered to have accepted the updated terms.
If you have questions about this Privacy Policy or about how 97fbajee handles your personal data, please contact our support team at support@97fbajee. Our support team is available 24 hours a day, 7 days a week, and operates on Bangladesh Standard Time (BST, UTC+6).
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